WILLIAM L. BETTINI

4 Vik Drive

Warwick, New York 10990

(845) 258 8438

SUMMARY

Extensive background in enterprise applications design and development, with a specialization in offshore resource management. Strong computer systems technical background coupled with expertise in distributed systems development including J2EE, .NET, HTTP, Messaging, and Corba technology. Diverse and extensive research, development, and project management experience spanning over 18 years with strengths in Development Project Management, Infrastructure Services Management, Emerging Technology Evaluation, Benchmark Performance Testing, and Analysis Supervision.  Proven ability to implement and manage diverse programs simultaneously.  Professional and diplomatic manner with clients, and excellent software design and engineering abilities. Skilled in Accounting, Management, Marketing, and Advertising practices, especially in regard to Internet Business.  Experience with developing software functional requirements for financial and systems automation solutions.

Software

Experienced in Java, Visual Basic, C++, and C development.  Database design for SQL Server, Informix, Sybase and Oracle DBMS.  Advanced JSP, Web Portal, and ASP based WEB development.  Strong experience in front-end web development using Adobe Flex, Adobe AIR, Macromedia Dreamweaver, and Adobe Photoshop.  Graphical user interface development in Java, Flex, Visual Basic, Visual C++\MFC, ATL, HTML, JavaScript (AJAX), and CGI.  Experienced in developing applications for Wireless Applications (WAP) using WML and HDML.  Experienced in developing desktop applications using Microsoft Office development technologies for automation in Excel, Outlook, and Access.  Experience in batch programming in Perl, XML, Shell Scripts, and Java.  Distributed development experience using J2EE (EJB), .NET, CORBA, DCOM, COM, and custom TCP/IP sockets layers.  Experienced in BMC Remedy, Windows, Windows Server, Windows Embedded (CE/NT), Linux, OS/2, ActiveX, TCP/IP, ISAPI, NSAPI, Sun Solaris, IIS, DOS, Rational Rose, Eclipse, BEA Weblogic, ODBC, JDBC, FileNet Imaging, Tibco Rendezvous, and Lotus Notes.

PROFESSIONAL EXPERIENCE

Lehman Brothers

July 2006 – Present

VP – Corporate Technologies: IT Service Management / Incident Management / Provisioning Services

                 

As manager of the IT Service Management Engineering and Architecture Teams; responsibilities include design, project management, and development of globally accessed internal applications that support Release Management, Change Management, Helpdesk, Asset Management, and Incident Management functions.

·                     Successfully managed development team of offshore resources in design and development of a web-based Service and Asset Management dashboard that replaced the BMC Remedy Desktop Client globally for greater than 30,000 employees and vendors.

·                     Through remote and onsite management of resources in Lehman India, I hired and mentored three development teams totaling 45 J2EE, Flex, and Remedy developers for IT Service Management (ITSM), Incident Management, and Asset Management applications development.

·                     Designed and developed AJAX and Flex-AIR Based Incident Management Dashboards.

·                     Designed and developed applications supporting Release Management that integrated with Remedy and JIRA.

·                     Designed and developed front end applications for Helpdesk and Package Management

·                     Designed and developed front end applications for Asset and Software License Management.

·                     Designed and developed an ITSM - Service Framework based upon XML, Servlet-based APIs, Java Web Services, and Tibco Business Works that provides an interface to internal Service Management and Provisioning systems.

Bank of America (Formerly FleetBank)

NY / NJ

April 2001 – July 2006

Manager / VP – Internet Infrastructure and Development Architecture: Brokerage and Wealth Management

                 

Internet Infrastructure Design; Product Design, Testing, and Deployment Management; Internet Systems Delivery

 

 

 

As manager of the Brokerage and Wealth Management Internet Engineering and Architecture Team; responsibilities include research, design, project implementation management, and Level 3 support of the web, application and messaging services as well as Internet Infrastructure partnering with the Electronic Deliver Services development teams that support 3 brokerage business lines.

·                     Support Online Trading Websites for Quick and Reilly, Clearing and Execution, and Columbia Management Group including the interfaces for Order Management and Market Data.

·                     Drive current projects to success, through project and budget management and mentoring of Brokerage Internet Systems Project Managers and Resources.

·                     Ensure that Implementation Project Plans leverages CMM phase approach.

·                     Assist Project Managers on my team in Goals, Training Selection, and Mentoring.

·                     Implementation Manage, Design, and Develop Monitoring Templates, Alert Templates, and Production Turnover Kit Templates using architecture and process best practices as part of Internet Projects Architecture role.

·                     As a project manager, Successfully managed 3 large scale datacenter buildout projects supporting Online Trading Applications.

·                     Designed and Developed cross datacenter replication and failover processes leveraging Oracle Clustering and Replication.

·                     Leverage of technical abilities in design, development and support of applications built using J2EE Framework, .Net Framework, Weblogic, Weblogic Portal, C++, C, and Perl to successfully design and manage Brokerage Based Internet Projects.

Vicinium Systems, Inc.

June 1999 – April 2001

Senior Vice President - Applications Development

                 

Product Design, Product Development Management, and Operations Management

 

 

 

Responsible for managing the technology of Vicinium Systems, a 50 employee international company. Provide management and technical leadership for Applications Development, Quality Assurance, and Operations teams which comprise over 30 employees offshore in Moscow, Russia.

·                     Designed and managed the development of a residential broadband services middleware.

·                     Designed and managed the development of a framework for developing broadband applications.

·                     Filed 5 Provisional Patents for the broadband device metadata routing technology.

·                     Designed, developed, and managed the development of core architecture and component model of the platform independent version of the NeighborMation Server and Client Suites (C++/XML, Java, PERL/PerlScript, JavaScript, SNMP, MMC)

·                     Designed and Developed user interface products for cellular phones using WML and HDML.

·                     Designed and Developed user interface products for Palm PDA devices.

·                     Designed, developed, and managed the development of several guaranteed delivery layers (COM/DCOM/MSMQ/HTTP), the Object Broker, Publish/Subscribe component, automation device drivers, and e-commerce components.  Technologies used in the component development: C++, ATL, VB, RDS, and ADO.

·                     Designed and Managed the development of  UI products: HomeViewTV (VB/DCOM/ATI), HomeViewPalm (ASP, DCOM), HomeViewWAP (ASP, DCOM, WML), HomeViewIVR (Tcl, IBM ViaVoice).

Pershing, Division of DLJSC

January 1998 – June 1999

Manager / Systems Architect

                 

Infrastructure Management, Document Imaging Management, NT Engineering

 

Responsible for the design and development management of Infrastructure Process Improvements using Intranet Development methods.  Provide management and technical leadership for Infrastructure Management, Document Imaging Management, Automated Software Packaging and Deployment, NT Engineering, and Intranet Application Development teams.

·                     Managed several committees responsible for developing standards in workflow systems and distributed systems development and deployment.

·                     Designed and developed several Intranet applications using ASP, ADO, and OLEDB to access distributed data in a FileNet Imaging, Lotus Notes, and Oracle environment.

·                     Created a team of developers to compile distributed software development standards while developing process improvement applications and application prototypes.

·                     Assisted team members with helping them overcome technical hurdles in using three-tier enabling technologies (COM/DCOM/ISAPI/CORBA).

·                     Major tasks include utilizing existing infrastructure and introduction and deployment of new technologies that met the firms cost and performance objectives.

·                     Managed engineering, product packaging, and distribution projects that were used in a 2400 NT desktop rollout.

·                     Designed and developed common business objects that could be used from Visual Basic, Visual C++, ASP, and Lotus Notes.

 

SALOMON BROTHERS, INC.

June 1992 – January 1998

International firm specializing in securities and investment banking.

Vice President - Manager / Architect

                 

Post Trade Architecture/Settlement & Clearance Systems

January 1997 – January 1998

Responsible for design and development of Settlement & Clearance client systems using a three-tier architectural approach. Established deliverable metrics so team members had clear milestones and objectives.  Administrative duties include: Performance Reviews, Creating Project Proposals, Project Costing, and Project Tracking.

·                     Participated in various technical committees to assist the firm in solidifying an enterprise wide technical strategy.

·                     Assisted users in the analysis, utilizing Use Cases, of the Movement Capture component of the Settlement & Clearance Project.

·                     Empowered developers to design and develop code modules.

·                     Assisted team members with helping them overcome technical hurdles in using three-tier enabling technologies (COM/DCOM/ISAPI/CORBA).

·                     Major tasks include utilizing existing infrastructure and introduction and deployment of new technologies that met the firms cost and performance objectives.

·                     Designed and developed distributed object wrappers to expose business functionality from legacy systems.

·                     Designed reusable code components for use as middleware in Post Trade systems. (Cash Movement Entry/Authorization, Settlement Receive/Deliver, Documentation, and Reporting)

         

Client Imaging/Document Management Development Group  

January 1994 - January 1997

Responsible for client/server development of document, report, and image management systems using a three-tier architectural approach.  Administrative duties were: Performance Reviews, Creating Project Proposals, Project Costing, and Project Tracking.

·                     Managed two software development teams; one chartered to build a firm-standard cross-platform document management system, the other to build database reporting and update systems for internal technology client billing.

·                     Managed, designed, and developed an international accounts documentation tracking and imaging system using Sybase SQL and C++.

·                     Created a language for producing custom client/server document management and database reporting applications using a generic set of cross platform tools.

·                     Designed and developed an object database for archive and retrieval of documents onto several optical jukebox formats.

·                     Installed a Cern HTTP server for use in creating CGI and Java client/server application prototypes on the World Wide Web. 

·                     WWW Applications developed include: Document imaging retrieval system using SQL Sybase databases and an optical retrieval server of my design;  Query and retrieval system for viewing mainframe generated reports; and A Server Process Monitoring System that pages the support personnel and displays the statistics of a given server.

·                     Implemented and managed various production application changes to the Accounts Payable Imaging System using C++, Plexus Imaging 4GL, and Informix Online.

·                     Managed, Implemented, and Developed a Trade Ticket Capture Imaging System using C, Plexus Imaging 4GL, and Informix Online.

·                     Managed the installation of a Resume Tracking Automation Imaging system in five Human Resource areas within the Firm.

·                     Modified the development and production imaging applications and SQL databases to support new and modified mainframe download data.

·                     Created all user documentation and on-line help for the Salomon Document Management System, for both Windows 3.1, Windows 95, and Windows NT and UNIX.

·                     Created UNIX shell scripts for 24 hour Sybase database monitoring and alert for several development and production imaging systems.

·                     Created an Image Retrieval Server using Informix ESQL/C to query and retrieve document images from a Sony 600 series jukebox.

Senior Analyst - Advanced Technology Group

June 1992 – January 1994

Provided technical insight towards desktop systems evaluation and proposal.  Acted as project leader in many concurrent projects.  Directly responsible for the interview and hire of three technology analysts.  Managed technology tracking, evaluation, and proposal of desktop technology standards.  Developed the Business Technology:  Needs & Standards list for use in making purchasing decisions.

·                     Edited and assisted in the development of a quarterly technology newsletter that detailed desktop technologies that were being researched for future use in the firm.  This newsletter was distributed throughout the New York, New Jersey, and Tampa locations of the Firm. 

·                     Researched and Developed a Candidate Resume Tracking Automation proposal, that was accepted for use in the widely decentralized Human Resources departments throughout the Firm.

ZIFF-DAVIS COMMUNICATIONS

May 1991 – June 1992

International publishing company which produces PC Magazine, the worlds largest trade publication.

Senior Technical Analyst - PC MAGAZINE LABS, New York

Directly supervised four technical analysts and eight lab assistants in their role of benchmarking and scripting desktop computers. 

·                     Created an efficient process by which more desktop computers could be accurately evaluated.

·                     Was responsible for creating technical observation abstracts that were used by product reviewers in correctly assessing performance statistics.

·                     Wrote over 50 product reviews, and was interviewed and photographed for the January 28, 1992 issue of PC Magazine.

CHEMICAL BANK

September 1990 - May 1991

Technical Specialist - Information and Technology Management 

Responsible for developing an automated method of delivering a weekly technical newsletter to executive management.

 

·         Developed, installed and maintained a client/server text management system using Verity Topic, a Windows 3.0 4GL, and Lotus Notes.

IBM

May 1988 – September 1990

Personal Systems Analyst - Competitive Evaluation Center 

Responsible for performance testing, evaluation, and demonstration of hardware and software products. 

 

EDUCATION

Computer Information Systems, Bachelors of Science

Mercy College, Dobbs Ferry, NY

Internet Business Systems, Masters of Science

Mercy College, Dobbs Ferry, NY

Scheduled Graduation: December, 2008

CERTIFICATE TRAINING

BEA Weblogic 8.1: Developing Enterprise Portals using J2EE

BEA Weblogic 8.1: J2EE Programming with EJBs

BEA Weblogic: Advanced Systems Administration in 6.1 and 8.1

BEA Corporation, NJ

Java 2 Programming

Thomson Learning / NETg

FileNet Administrator and Developer Training

FileNet, Costa Mesa, CA

Capability Maturity Model (CMM) for Software Training

Carnegie Mellon University (Onsite Training in NJ)

Microsoft Windows: Application Programming in Visual Basic

Microsoft Windows: MFC Programming in C++

Web Services: ASP.NET

Microsoft Corporation

Sybase System 11: Database Administrator Courses, One and Two

Sybase Corporation

Informix Online: Database Administrator Training

Informix Corporation

MEMBERSHIPS

Association for Computing Machinery (ACM)